The other day I went out with a friend to get some plants for my deck. A simple task ... and as always I was watching around me and learning what I could.
Here are 3 of the business things I learned:
1. learn by doing it yourself. There was a child of about 8 or 9 putting 3 letters he had in the post box. He could barely reach the opening. His mom stood by and let him put each one in himself.
2. ask for what you want. We talked to a woman outside (we were at a garden centre that the grocery store puts up each year) about pots to put our purchases in. She said they had none. We asked if she had clear saucers to put under each pot and she said yes, but we'd have to go inside the store to the plant section and get them there.
While we in te store and asked for the 'plant saucers' (which we bought) we told the woman working there about our need for pots and that they had none outside. She told us that they had a program whereby people could bring in their used pots and get a credit against plant purchases.
My friend went back and got 3 'for free'!
3. go 'out of your way' to be helpful. The woman inside the store (unbeknownst to mus) went outside to the pant centre to remind the woman working there of the returned pots. And you can see that we got 3!
Whether you're out personally or doing business remember these things.
Do you?
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